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Location
Country: United States
State/Prov: Maryland
City: Columbia
Position
Position/Title: Customer Support
Position Type: Permanent F/T
Closing Date: 2008-07-31
Job Description: Sourcefire, Inc., the world leader in intrusion prevention, is transforming the way organizations manage and minimize network security risks with its 3D Approach - Discover, Determine, Defend - to securing real networks in real-time. The company's ground-breaking network defense system unifies intrusion and vulnerability management technologies to provide customers with the most effective network security available. Founded in 2001 by the creator of SnortB., Sourcefire is headquartered in Columbia, MD and has been significantly recognized for its ability to lead and innovate by customers, media, and industry analysts - with more than 16 awards and accolades since January 2005.B Most recently, the company was listed in the Leaders Quadrant of Gartner's "Magic Quadrant for Network Intrusion Prevention System Appliances" report and the Sourcefire 3D System was named "Best Security Solution" at the 2006 SC Magazine Awards. At work in leading Fortune 1000 and government agencies, the names Sourcefire and founder Martin Roesch have grown synonymous with innovation and intelligence in network security.

The core responsibility of the Help Desk Specialist is to:

Provide outstanding technical support to SOURCEfire employees.
Job Requirements: Industry Experience:

2+ years Technical Support Experience

Experience Supporting MS Applications (Office, Outlook, etc.)

Experience supporting MS OS’ (including XP)

Experience with hardware and building out PC’s/laptops

Networking knowledge

Active Directory Experience (a PLUS)

PBX knowledge (a PLUS)

Personal Qualities:

Self-Sufficient / Self-Starter – Does what is necessary to get the job done

Strong Work Ethic (Works Smart, not just Hard)

Strong Ethics (Do things the right way all of the time)

Strong Organizational Skills

Ability to Quickly adapt to change

Willing to take Direction / Guidance

Ability to lift 50 pounds
Contact Information
Contact Directions: You can learn more information on Snort at http://www.snort.org

Please apply online at our career center:

http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=240427&company_id=15640&jobboardid=488

SourceFire is an Equal Opportunity Employer

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Company: Sourcefire Inc.
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